Responsible Gaming
Introduction to Responsible Gaming
We are committed to promoting responsible gaming practices. Gambling should be viewed as a form of entertainment only, not as a way to earn money or solve financial problems. It is important to understand that casino games are designed with a built-in mathematical advantage for the operator, meaning that over time, players are more likely to lose money than win.
Please gamble responsibly and within your means. Never bet more than you can afford to lose.
Age Verification
In the United Kingdom and most jurisdictions, you must be at least 18 years of age to participate in gambling activities. It is illegal for anyone under the legal age to gamble online or in physical casinos.
If you are under 18, please do not access gambling websites. If you are a parent or guardian concerned about a young person's gambling activity, please seek support from the organisations listed below.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone you know, help is available:
- Chasing losses by gambling with more money to try to recover what you've lost
- Gambling with larger amounts of money to achieve the same level of excitement
- Spending more time and money on gambling than intended
- Hiding gambling activity from family, friends, or professionals
- Neglecting important responsibilities (work, family, health) due to gambling
- Experiencing mood changes when unable to gamble (irritability, anxiety)
- Borrowing money or using credit to fund gambling
- Lying about the extent or frequency of gambling
- Failed attempts to reduce or stop gambling
- Using gambling to escape problems or negative emotions
If you experience any of these warning signs, please reach out for support immediately.
Self-Help Tools
Most responsible online casinos offer built-in tools to help you maintain control of your gambling. These include:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a specific period
- Bet Limits: Restrict the maximum stake you can place on individual games
- Reality Checks: Receive notifications reminding you of how long you've been playing and how much you've spent
- Time-Out: Take a temporary break from gambling for a period you choose (typically 24 hours to several weeks)
- Self-Exclusion: Permanently or temporarily exclude yourself from a casino or multiple casinos via GamStop
Always make use of these tools if they are available to you. They are designed to protect your wellbeing.
Support Organizations
If you or someone you know is struggling with gambling, please contact one of the following organisations:
United Kingdom
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GamCare - Free confidential support and advice
www.gamcare.org.uk
Telephone: 0808 8020 133 (free, confidential, 24/7) -
GamStop - National self-exclusion scheme
www.gamstop.co.uk
Self-exclude from all online gambling operators in the UK -
Gamblers Anonymous
Telephone: 020 7384 3040
Support groups and peer assistance
International Support
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Australia - Gambling Help Online
www.gamblinghelponline.org.au -
Canada - Responsible Gambling Council
www.responsiblegambling.org -
United States - National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 -
Germany - Bundeszentrale für gesundheitliche Aufklärung
Information and resources on problem gambling
Take Action Today
If you believe you have a gambling problem, or if you are concerned about someone else's gambling, please seek help immediately. Speaking to a trained advisor is confidential, free, and can be the first step towards recovery.
Remember: Problem gambling is treatable, and support is available. You are not alone.
Please visit one of the support organisations above or contact them by phone today.